2021-2022

Dalth

A healthcare SaaS platform that streamlines patient management, clinical workflows, and telemedicine for care facilities.

healthcaresaaswebtelemedicine

Problems we set out to solve

Provide rapid urgent care access for seniors during emergencies
Centralize management of connected facilities and communities
Securely collect and store patient health records
Track, analyze, and retrieve encrypted medical documents

The ultimate goal

Design a unified structure that delivers a seamless experience for every stakeholder — residents, clinicians, nurses, and facility managers alike.

Empathize, define and ideate

What each user group needs

Clinicians & nurses

call summariestest requestsonline appointmentsemergency requestsresponse within 20 minutes

Staff & managers

system integrationcross-facility accessrole-based permissionsanalytics dashboardsstaff onboarding

Residents & relatives

emergency doctor appointmentsdocument accesstest result viewingshared family accounts

Digital outputs

To serve every user group, we designed separate entry points connected to a single database — each role sees only the data their access level permits.

Level	Audience	Product	Key features
1	Org admins & top management	Internal & external modules, Admin panel	Org-level access, CRUD organizations, analytics, manage residents & contacts, consent & insurance review, notifications, QR scanning, urgent calls
2	Community admins & Dalth staff	Internal & external modules, Admin panel	Community-level access, CRUD communities, analytics, manage residents & members, consent & insurance review, notifications, QR scanning
3	Nurses & managers	External modules	Emergency clinician requests, legal document management, related contacts view
4	Clinicians	Urgent care, Patient portal	Accept & complete urgent calls, follow-up creation, patient records access, call summaries
5	Residents & relatives	Urgent care, Patient portal	Emergency appointment requests, document viewing, test results, shared family accounts

Designs